Shipping & Delivery Policy

Last updated: September 23, 2026

Thank you for shopping with Tiffany Dory Books. This Shipping & Delivery Policy explains how digital and physical products purchased directly through our website are delivered.

Digital Products

Most products sold through Tiffany Dory Books are digital products and do not require physical shipping.

Digital products may include downloadable educational resources, activity materials, ebooks, guides, toolkits, or other electronic content.

After completing your purchase, you will receive access to your digital product through one or more of the following methods:

• A download link displayed after checkout;

• A download link sent to the email address provided during checkout;

• Access through your customer account; or

• Another digital delivery method identified on the applicable product page.

Digital orders do not incur shipping charges unless otherwise clearly stated during checkout.

Please make sure the email address entered during checkout is accurate.

If you do not receive your digital product, first check your spam or junk email folder. If you still cannot locate your purchase or experience difficulty accessing your files, contact us at [YOUR EMAIL ADDRESS] with your name and order number, and we will assist you.

Digital Delivery Time

Digital products are generally made available immediately or shortly after successful payment.

Occasionally, payment processing, email delivery, technical issues, or other circumstances may cause a delay.

If you have not received access to your digital purchase within 24 hours, please contact us at

info@tiffanydorybooks.com.

.

Physical Products

From time to time, Tiffany Dory Books may offer physical products for purchase directly through our website.

When physical products are available, applicable shipping costs and available delivery options will be displayed during checkout.

Estimated processing and delivery times may vary depending on the product, destination, fulfillment provider, and shipping method selected.

Any estimated delivery dates are estimates rather than guarantees unless expressly stated otherwise.

Order Processing

Processing times for physical products will be disclosed on the applicable product page or during checkout when appropriate.

Orders are generally not processed or shipped on weekends or recognized holidays unless otherwise stated.

During launches, holidays, promotions, or periods of unusually high order volume, processing may take longer.

Shipping Rates

Shipping charges for physical products, when applicable, will be calculated and displayed before you complete your purchase.

Available shipping methods and rates may vary based on your delivery address, order contents, and fulfillment provider.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when purchasing physical products.

Please review your information carefully before completing checkout.

If you discover an error in your shipping address, contact us at info@tiffanydorybooks.com as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment or been shipped.

Tiffany Dory Books is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost, Delayed, or Damaged Packages

If a physical order appears to be significantly delayed, lost, or arrives damaged, please contact us at info@tiffanydorybooks.com with your order number and relevant details.

For damaged items, photographs of the product and packaging may be requested so that we can investigate the issue and determine the appropriate resolution.

Shipping carrier delays may occur after an order leaves our control. We will make reasonable efforts to help customers resolve delivery issues when possible.

International Shipping

Availability of international shipping for physical products will be displayed during checkout when offered.

International customers may be responsible for customs duties, import taxes, fees, or other charges imposed by their country or local authorities unless otherwise stated during checkout.

Books Purchased Through Amazon or Other Retailers

Some Tiffany Dory Books titles may be available for purchase through Amazon or other third-party retailers rather than directly through this website.

When you purchase a product through a third-party retailer, that retailer is responsible for processing, fulfillment, shipping, tracking, delivery, and applicable shipping-related customer service.

The retailer's own shipping, delivery, and return policies apply to those purchases.

Returns and Refunds

Shipping and delivery issues may also be subject to our Return & Refund Policy.

Please review that policy for information regarding damaged products, incorrect orders, returns, and refunds.

Contact Us

If you have questions about the delivery of your order, please contact:

Tiffany Dory Books
Email: info@tiffanydorybooks.com

Please include your order number when contacting us about an existing purchase.